1: Response was filtered due to content policy (400 error)
1: Response was filtered due to content policy (400 error)
The response was filtered due to the prompt triggering content management policy. Please modify your prompt and retry. See our documentation for more information on content filtering policies.
What does this mean?
You may see this message when the AI does not return a response and instead shows an error related to Azure’s content policy filtering.This does not mean your request is wrong or unsafe.In some cases, the AI model mistakenly flags a message because of certain words, phrasing, or context—even when the request is completely valid. This happens more often with Azure-based AI models, which apply stricter automated checks.Why does this happen?
- The wording of the prompt triggers an automatic safety check
- Long or complex instructions are misinterpreted
- Azure AI models apply stricter filtering rules
How to resolve this
Option 1: Switch the AI model- Change the model from Azure OpenAI to Direct OpenAI (GPT)
- Your chat history and data will remain unchanged
- Use simpler language
- Remove or reword sensitive terms
- Break one long request into smaller steps
- Email us at [email protected]
- Share what you were trying to do, and we’ll assist you
Good to know
- This is a known limitation, not a system failure
- No data or conversations are lost
- Switching the model usually resolves the issue instantly